GENERAL SUMMARY: The Admission Advisor is responsible for promoting Antioch University Santa Barbara’s undergraduate and graduate programs to prospective students. The Admission Advisor is familiar with all degree program requirements, policies, and procedures. Develops and implements the University’s recruitment and enrollment efforts campus-wide with the direction of the Director of Admission and in collaboration with the program chairs, department directors, and Provost/VPAA. Duties require excellent communication and problem solving skills; knowledge of higher education systems, policies, and practices; the ability to work independently and coordinate multiple tasks; supervisory, management skills, and sensitivity to the needs of adult learners.
Recruitment & Counseling (75%):
- Explains and interprets admission policies and procedures in individual appointments, group meetings, e-mail, and on the phone to facilitate student’s entry into the University.
- Maintains detailed knowledge of all degree programs, including requirements, curriculum, policies, and procedures.
- Analyzes transcripts and estimates transferable units on a preliminary basis to develop potential degree plan (including length, structure, course selection, and concentration) for individual students.
- Determines and appropriately advises if students might pursue alternate degree choices (vocational/technical training, continuation at a community college), including making recommendations regarding courses to take to transfer, and any remedial paperwork.
- Maintains confidentiality on issues related to students’ personal issues raised during counseling session, student status and performance, student grievances, and other program concerns.
- Advise international students on admission and SEVIS I-20 requirements, international status concerns, and transcript evaluation agencies where appropriate.
- Works closely with potential students, faculty, community college administrators, and various civic organizations on an ongoing basis to ensure Antioch University Santa Barbara’s public visibility and credibility.
- Coordinates and implements recruitment activities independently.
- Develops, presents, and distributes admission information at off-campus sites as needed. This will include, but is not limited to, attendance at college transfer and grad fairs, business and career fairs, meetings with college counselors, community agencies and groups. Adapts and creates presentation according to appropriate audience.
- Coordinates Open House and Information Meeting schedules for all programs. Special event planning and promotional events programming.
Admissions Processing & Prospect Management (25%)
- Receives, creates, and maintains the application files. This includes determining what materials are necessary for completing each file, following up with each prospective student until each file is complete, and consolidating, verifying, and approving all incoming documentation.
- Maintains appropriate prospective student and applicant electronic records in Datatel Colleague, Hobsons Connect, and Hobsons APPLY Yourself to ensure robust communication tracking.
- Leads the coordination of admission interview schedules between the applicant and faculty for all programs.
- Coordinates with faculty, Registrar, and other offices as appropriate. Transfers completed application files to the Registrar’s office.
- Performs other duties as assigned.
- Bachelor’s degree from a regionally accredited institution required; Master’s degree desirable.
- 3 years of sales/recruitment experience.
- Excellent oral, written, and interpersonal communication skills, including the ability to facilitate large (100+) public presentations.
- Strong organizational skills.
- Ability to interact with a diverse population of students through a strong commitment and understanding of the AUSB mission. An understanding of and commitment to AUSB students, especially adult learners and non-traditional students.
- Understanding of “marketing” and customer sales as it relates to recruitment of adult students.
- Computer skills, including word processing and database experience.
- Ability to work independently, organize, handle details, follow-through on tasks, and problem solve with minimal supervision and be able to successfully complete tasks in a timely manner.
- Qualities of being patient, open, perceptive, and respectful when dealing with prospective students who may have a high level of anxiety.
- Valid California driver’s license.
- Familiarity with Antioch University’s mission and Santa Barbara campus academic programs a plus.
- Previous experience interacting with military veteran population a plus.
- Bilingual in Spanish and English a plus.
- Ability to be diplomatic, a good listener, work collaboratively with co-workers, faculty, staff, and students.
- Ability to get along with others, to be a positive member of the Antioch community, and represent Antioch in a positive manner to those outside the University.
LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions. Bilingual in Spanish and English desired.
REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
HOURS OF EMPLOYMENT: This is a full-time exempt position. The work schedule will be established in consultation with the Director of Admission. Evenings and/or weekend hours may be required, as well as travel to a variety of off-site activities. The normal work week is Monday through Friday, 8:00 – 6:00.
COMPENSATION AND BENEFITS: Salary is DOE. Benefits include medical and dental insurance, paid holidays, sick and vacation leave, life insurance, and pension plan. May be eligible for tuition benefit after one year of employment.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.
Antioch reserves the right to change the duties of this position at any time.
Antioch University provides equal opportunity for all qualified applicants and does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identify, age, disability, veteran status, or any other protected classification.
Antioch University is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial credit and/or motor vehicle history check.
To Apply: Please send a cover letter, resume, and three references to: firstname.lastname@example.org. Reference the job title in the subject line of the email.
Starting Salary Range: $40,500 – $46,000
A 40 hour per week schedule will be decided in consultation with the Director of Admission.
Starting Date: Immediate